Terms of Reference

Position: IT assistant

Duty Station: Kyiv

Part –time

Under the direct supervision of the Finance/Administrative Manager and in liaison with UNDP’s IT support unit, the incumbent will be responsible for:

General IT user support

• Continuous user assistance with IT issues
• Maintenance of computers, servers, printers and copy machines
• Full compliance of IT systems and procedures with UN/UNDP rules and regulations on IT operations
• Assistance to the office staff in preparation of documents, presentations, spreadsheets, etc
• Regular updates of user hardware and software
• Timely inventory and stock of supplies and disposable IT spare parts
• Monitoring of physical existence of the office hard and software
• Maintenance of records of all information related to the office hardware/software, their repairing, guarantees, etc.
• Maintenance and monitoring of servers
• Regular maintenance of UNIX based server services such as file sharing, printer sharing, DHCP, DNS
• Management of user accounts and security access of users
• Virus and intruders protection
• Regular backup and restore of server data
• Software installation and updates
• IT Support at workshops and trainings
• Preparation of required IT equipment at the location of event
• Sound contributions to IT networks and communities of practice
• Facilitation of knowledge building and knowledge sharing
• Active participation in ICT networks
• Advisory to users and counterparts in other country offices
• Management of IT knowledge base: development of learning and training materials

Specific technical requirements:

· Ability to maintain PC hardware (assembling, troubleshooting);

· Extensive knowledge of Microsoft Windows and Microsoft Office products;

· Basic understanding of the internet: TCP/IP, ARP, Ethernet;

· Knowledge of network protocols (DHCP, SMTP, POP, FTP, LDAP, etc), FreeBSD OS, Postfix MTA, Apache/MySQL/PHP software (installation, maintenance, troubleshooting) or CISCO network equipment is desirable but not required.

· Conversational English is a must, fluency in Ukrainian required.

All interested candidates must complete a PERSONAL HISTORY FORM* (P-11) and submit it together with Cover Letter to e-mail address: vacancies@undp.org.ua with reference “ IT assistant — WOMEN’S RIGHTS IN UKRAINE” in the subject line of the email. Failure to disclose prior employment or making false representations on this form will be grounds for withdrawal of further consideration of his/her application or termination, where the appointment or contract has been issued. Two letters of recommendation will be requested from short-listed candidates.

Applications are to be submitted separately for each vacancy announcement. Please mention the minimal salary level expected in your application/CV.

DEADLINE FOR APPLICATIONS IS 08.12.2008

UNDP will use a transparent and competitive screening process, though will only contact those applicants in whom there is further interest. Applications may only be submitted for specific vacancies. We regret that we will not be able to acknowledge all unsolicited general applications for employment.

*Personal History Form can be downloaded fromhttp://www.un.kiev.ua/bc/jobs/