Terms of Reference
Programme/Project Title: “Innovations
Springboard”: Leveraging Information and Communications Technologies for
Ukraine’s Prosperity
Programme/Project Number: UKR/01/007
1. Post title: Systems and Network
Administrator/Computer Help Desk Specialist
2. Duration of employment: 3
months
3. Full time job
4. Duty station: Kyiv, Ukraine
5. Duties and Responsibilities:
Under overall supervision of the National Programme
Manager and Senior Technical Expert, the incumbent will be expected to:
· Day to day
administration, operation and maintenance of the Civic Internet Portal network,
servers, as well as computers, including hardware and software;
· Ensure and maintain full
operational status of the Civic Internet Portal server, mail host, and computer
equipment;
· Maintenance of the
uninterrupted 24 hours Internet connection and electronic mail;
· Maintenance and update
of the inventory list of the computer equipment, monitoring of the physical
existence of the office hardware and software;
· Studying of the computer
equipment requirements and working out recommendations on improvement of the
IT-situation in the Civic Internet Portal;
· Consultation and
technical assistance to the computer users;
· Maintenance of the
contacts with the UNDP CO IT Manager on IT related issues;
· Introduction and
implementation of new information technologies in the project with full
observance of the corporate policies on IT;
· Installation, set up,
configuration and de-bugging of the LAN equipment and software to full
operational capacity;
· Preparation and
implementation of all necessary hardware/software configurations for full
operation as a top-level LAN including workstations, file servers
etc.;
· Provide assistance to
the project staff in preparation of the reports, presentations and web-site
up-date;
· Assure required
equipment and settings for the presentations;
· Train and support staff
in all varieties of tasks that require use of computers (presentations, reports,
graphics, electronic mail etc.)
· Periodic upgrade of all
software resources, including mail software;
· Provision of IT-related
assistance to the project clients;
· Provision of technical
support to the project staff, including change of cartridges and service of the
printers;
· Check for computer
viruses and periodic upgrade of the anti-virus software;
· Development and
implementation of the Internet resources, including databases, WWW server
etc.;
· Prompt processing of all
requests for technical assistance and hardware/software trouble shouting
(computer help-desk);
· Recording and filing of
all information related to the office hardware, software, its repairing,
guarantees, etc.;
· Perform other
functions/tasks when required.
6. Experience and Qualification:
· Proactive and energetic approach ;
·
Excellent professional/technical skills in the area of IT, System Administration
and LAN management ;
· Relevant experience for at least 3 years
(preferably within the international organization);
· A good team-player;
· Good communication skills;
· Good knowledge of English is a must;
· Technical requirements: Hardware: Cisco
Routers, Sun Sparc, Sun Ultra, Intel PC, HDSL; Software: FreeBSD, Solaris,
Novell Netware 5.0, (NDS, NDPS), Netscape Directory Server. Apache httpd,
PostgreSQl; Skills: RIP, OSPF, DHCP, LDAP, NTP, DNS, SMTP, FTP, FireWall.
If you are interested in this specific vacancy, feel
free to send your complete resume in English to the following e-mail address:
vegorov@un.kiev.ua, or fax
(044) 253-26-07
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